![]() ![]() ![]() Please see the manufacturer's product documentation. This is done differently for different brands and models of Bluetooth™ devices. In some Bluetooth™ installations, you must activate a COM port manually in your computer. If there are still problems, you'll have to reset the connection and pair the two devices again. Check that the two devices are paired, and have found each other. Make sure Bluetooth™ wireless technology is turned on, and that the devices are set to be visible for other Bluetooth™ devices. Make sure your phone and the other Bluetooth™ device are charged, switched on and within range of each other. Please note, that you cannot view the transferred files in your phone until you have removed the USB cable from the phone. Files placed in the wrong folder may not be visible for example, you might not be able to listen to MP3 tracks in the music player if they are not stored correctly. Ensure you transfer files to the correct folder in your phone.Try connecting the phone to another computer to help diagnose the problem further.In some cases it has to be uninstalled to allow the connection. If McAfee software is used, the Sony Ericsson software should be reinstalled with this temporarily disabled. Remove software for other phones and PDAs, and then uninstall and reinstall the drivers.Note: If your phone supports PC Suite or Active Sync, the drivers are included in the application. If not installed, right click on the entry in "Other Devices," select "Update Drivers," and complete the Hardware Update Wizard.If installed correctly, in Ports (COM & LPT) you will see Sony Ericsson XXX (COM?) and Sony Ericsson YYY (COM?).Select System > Hardware > Device Manager.On the computer: select Start > Control Panel.Restart the computer without disconnecting the USB cable or turning off the phone.Check that the USB cable is plugged directly into the computer rather than through a hub.If you are experiencing problems with USB cable data transfers: ![]()
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